), Netgear CG3000D-v2 N450 DOCIS 3 WIRELESS CABLE MODEM GATEWAY(Time Warner, Cox, Cablevision, Charter, Earthlink, + More! 100 Mbps Internet: Up to 100 Mbps download/up to 7.5 Mbps upload. Sorry, Judy, Suddenlink requires use of their own eMTA (cable modem and telephone adapter) for phone service. Since the cable provider is in full control of what firmware is used, it is pretty irresponsible of them not to push the latest firmware to address any security concerns that may have been addressed in newer firmware releases. I just spoke with Suddenlink, and they say that the Netgear CM700 is only compatible up to 400mb service. Currently have DSL from local NE Texas ISP. Suddenlink recently pulled fiber through our neighborhood and when I provide my address they offer up to 1gbps/50mbps plan for $50 with lifetime no cost increase. ), ARRIS TG1682G (XB3) DOCSIS 3 DUAL BAND A/C WIRELESS GATEWAY TELEPHONY MODEM(Comcast/Xfinity), MOTOROLA SURFBOARD SBG6580 DOCSIS 3 WIRELESS GATEWAY CABLE MODEM(Comcast, Xfinity, Cox, Time Warner Cable, Spectrum + Many more! It is combined with an Eero system in my house and I could not be happier. Select one of these Suddenlink approved modems today and stop paying up to rent your modem! Step 1 – Go get a new cable modem. Their network is really limiting compared to other ISPs, unfortunately. Waiting for a response from Suddenlink on this. So you wouldn’t be able to to get the latest modems, so no need to really worry about a modem outpacing your current needs. Many other ISPs (Time Warner Cable, Comcast, etc.) **Update: Suddenlink has confirmed that they now support DOCSIS 3.1 in most regions. Many ISPs present Internet plans at 100 Mbps, 200 Mbps, 400 Mbps, then it jumps up to 1 Gig service levels, which the C7000 is not capable of hitting (you need a DOCSIS 3.1 modem to reach 1 Gig speed). Suddenlink Value; Suddenlink Select; Suddenlink Premier; Suddenlink Value . Hopefully you did not purchase one. If you got the eMTA (ARRIS TM822) from Suddenlink, you should be able to continue to use that for phone service. Can I use a netgear cm500v with my suddenlink service. Will this work? The last electrical thunderstorm that rolled through may have got to it. Assuming this is accurate this obviously opens up possibilities of actually getting actual gigbit speeds while avoiding Puma chipset modems. For the official Suddenlink modem list, click here Suddenlink Approved Modems. Using your own modem will not include these services. Actual speeds may vary & are not guaranteed. She said my neighborhood is running DOCSIS 3.1. I would greatly appreciate anything you can tell me to make an informed decision! You will need two different modems for your use (please refer to each company’s approved modems page). I’ll prob go that route. To maximize the years of use from a modem, it is strongly recommended to purchase a DOCSIS 3.1 device (the latest standard). 256QAM on the incoming channels with about 40db SNR. SECURITY: Use of Suddenlink Business Internet Security products and services does not guarantee that your business is immune to all future cyber-attacks or unauthorized third-party access to your systems. The ARRIS SURFboard SBG6900-AC is a cable modem, but not currently compatible with Suddenlink. Hit “Enter.” A login screen will appear. Enjoy it, Steve! I want to maximize the limited plan I’m getting but don’t want to waste money buying a modem that far outpaces the available connection. Thanks for replying back, Steve. Officially, Suddenlink does not support DOCSIS 3.1. Monthly cable modem rental is required. The only way to get rid of the ARRIS TM822G is to drop phone service. ARRIS CM820A DOCSIS 3 MODEM! Suddenlink requires a cable modem and CenturyLink requires a DSL modem (two different technologies). Add To Cart. starting pushing the firmware update around 2015/2016. In your modem buying guide you indicate Docsis 3.1 modems may operate at Docsis 3.0 mode on networks not yet supporting 3.1. They had us go through the motions again to no avail and have scheduled a service call on Wednesday. My question is can we consolidate to the Arris TG2482A and eliminate the Phone modem? @GamesPrizes @Suddenlink @SuddenlinkHelp Seriously and their twitter isn't even posting updates on the situation. These include: rebooting your router and modem; minimizing the number of devices and applications running simultaneously to measure the impact each has on your speed; and relocating your router to a new location – off the floor in an open area where the signal can travel more easily is best. Technical support is available for customers using a Suddenlink provided modem. Sorry, this is just all new to me and I want to make the most effective decision I can for my wallet and performance. How would I connect another upgraded modem of my own for internet service with the TM822 connected to the cable? And that’s because of the myriad of options available on the market today. One, is that while it does connect and work, it does not yet go into DOCSIS 3.1 mode. I am having issues with the original router provided. We tried all the usual troubleshooting steps before calling Suddenlink. Arris SBG6900-ac Docsis 3 Wireless Modem**(Comcast/Xfinity, Time Warner Cable, Cox, CableONE, Cablevision, Charter, Suddenlink, Mediacom, Brighthouse + Many More, Arris CM820A Docsis 3 modem + Netgear R6300 Dual Band Wireless A/C Package, CISCO DPC2325 WIRELESS GATEWAY CABLE MODEM ROUTER (Charter Spectrum, SuddenLink, WOW & more! I did that and they sent me back to suddenlink, then I tried Arris and Netgear directly and they didnt know. I contacted Suddenlink directly and they said I should ask someone at Best Buy. The fastest internet package I can get through Suddenlink is 150Mbps, would getting the modems that run close to 1Gig be a huge waste? Suddenlink account is basically one of the best mailing service that a user can use. Suddenlink continues to not support DOCSIS 3.1 at this time (hopefully that will change soon). How to change your Suddenlink modem’s settings. Suddenlink is the only ISP to not allow DOCSIS 3.1 modems (the fastest modems you can purchase – what you really need for true 1 Gig speeds). And the 845 Mbps speed is close to 1 Gig speed (1000 Mbps); you can upgrade at a later point with a true 1 gig modem (DOCSIS 3.1 when Suddenlink allows them). Can you explain this a bit? Type 192.168.0.1 in the address bar. Frances L., the Motorola MT7711 may work with Suddenlink for internet only. So your cable modem went out, you don’t want to take an hour off of work to have a technician come over. According to their website, If i want their 1GB speed I need a 32×8 channel modem. Now I just have to figure out how to get coax signal from outside to my office where my router & main switch are located. All the DOCSIS 3.0 32×8 modems utilize Intel Puma chipsets. The next lower tier plan 400mbps/40mbps is just $10 less per month but I’ve read they increase the cost after initial agreement period is over. ), ARRIS WBM760A Docsis 3.0 Wideband Cable Modem(Comcast/Xfinity, WOW, Suddenlink, Cox). You can tell this because the uplink and downlink indicators stay green and do not change to blue. I’m assuming its just IP streams through the cable modem. Message 32 of 36 1 Kudo rekamyenom. Top 6 Suddenlink compatible modems. Charles, the ARRIS SBG10 includes the dreaded Intel Puma chipset. You should really choose a better modem. Suddenlink is my only other option in my neighborhood. Until Suddenlink supports DOCSIS 3.1 for everyone, DOCSIS 3.0 modems are recommended. Terms and conditions apply. The service guy showed up ahead of … Will the Motorola MT7711 work? So is Docsis 3.1 32×8 modem a bad idea for Suddenlink? Motorola provides your Internet Service Provider with the firmware update. Suddenlink does not support DOCSIS 3.1 modems (nor voice modems). Once Suddenlink officially supports DOCSIS 3.1, then the Suddenlink approved modem list will be updated. Get all the latest information on Events, Sales and Offers. She said Suddenlink, all regions, now supports DOCSIS 3.0, 3.1, and even 4.0. Upgrade data plan some day soon. So I had to switch back to my old modem to send this message. I just want to purchase a router to support my voice and internet. No ISP (internet service provider) is perfect, so there will always be bad reviews. Do not forget to purchase your modem accessories. Ok, so I’m considering switching to suddenlink because I’m unhappy with ATT. Open a web browser. Has IPV6 (Comcast, Xfinity, Time Warner, RCN, WOW, + More!) ), ARRIS CM820A DOCSIS 3 MODEM! SUDDENLINK INTERNET: Speeds, prices & availability vary by area. They treat me well and it’s pretty reliable. Thanks for the kind words, Steve, and glad you find this site helpful. If Suddenlink could activate the phone portion of the ARRIS TG2482A that would obviously solve your issue since the TG2482A has everything you need in one device. There are various factors that slow the capable speeds of modems (network capabilities are a determining factor). Suddenlink Approved DOCSIS 3.0 Cable Modems. Many network devices classify as combo units. we figured out the wifi problem.. suddenlink only hooked it up to one specific thingy in our apartment which is the one in the office that flooded If you want to be absolutely certain the device will work in your region, you should contact Suddenlink for verification. 340+ channels, 105+ HD channels. We have Suddenlink for Tv, internet and phone. © Buyyourownmodem. Forum discussion: I got a message about the 50 Mbps upgrade in my area and I will need a new modem. You could wait for Suddenlink to start offering support for DOCSIS 3.1 modems, but that technology is not new and has been around for a few years. It's much cheaper to buy your own. Answer: The Cable Operators (MSOs) have complete control of what cable modem/gateway hardware they will allow installed and the firmware it uses, on their cable plant. Customers get liability, risk, discomfort, and possible damages (and pay to have the experience). I live in Southview Village Development in Fate Texas north east of Dallas in Rockwall County. Suddenlink is the only cable internet service provider that still does not support DOCSIS 3.1 service (in all local regions). Since Suddenlink removed their modem list (which wasn't very good to begin with), we used this list compiled by whocares256 over at dslreports.com: Suddenlink Cable Modem List.We've gone through all of them to find the ones that can be purchased at Amazon, Best … Can I upgrade the firmware on cable modems & gateways? Definitely stay away from any Intel Puma chipset modem as that will help you rule out any connection issues. ), MOTOROLA SURFBOARD SB6121 DOCSIS 3.0 MODEM(Comcast/Xfinity, APPROVED FOR Charter, Time Warner, Bright house, Roadrunner, Cox, + More! If you feel stuck with a ridiculous default SSID and password, don't worry. Home - Welcome to Suddenlink - Suddenlink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. Im looking for a router modem combo with a phone jack that will work with Suddenlink 1g service and Im having a hard time finding one. Appreciate any info on my situation and I found your website very helpful. Regardless I’m getting over 900bmps incoming on wired connection and over 50mbps outgoing. This category features a list of several SuddenLink approved modems that are cable modem compatible with Suddenlink service. It is still only operating in DOCSIS 3.0 mode. 12 Wait while the update is applied. Hi there, I have Suddenlink cable internet. I’m in the process of buying my own equipment I have suddenlink internet, Netgear CM500 is all I need or I need something else? Thinking of buying a MB7621 to replace the rented Ambit. Linksys DOCSIS 3 24X8 Cable Modem (CM3024) Xfinity Spectrum + more! Several devices appear on the Suddenlink approved modems list. I may research it, because I ended up with using a ARRIS SB6190 which is now on the sh*t list even though is seems to work. … This firmware has known bugs that can cause connection and download issues. However, no one should be using the CM700 since it contains a bad Intel Puma chipset anyway. Ping trace to google does not show the dropped packets and jitter from flawed Puma modems. Will a AT&T Motorola NVG510 router ; modem combo work? Motorola MG7550 Tutor Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content ‎2018-03-08 10:43 AM ‎2018-03-08 10:43 … Yes, Daniel, a DOCSIS 3.1 modem (working in DOCSIS 3.0 mode) works for you in your region. I too am shopping for my own modem/wifi combo and I will also need voice for Suddenlink service. Looking forward to how things go for you after the install, Steve. With Xfinity WiFi, we're all hotspots now, How to Replace a Comcast Modem with your Own. I’ve read horrendous reviews on Suddenlink customer service both for their internet and Altice TV bundle. If you can lock-in that $50 a month for lifetime 1 Gig speed, do it! Netgear Rear Diagram. You can still use your own modem for internet service. Modem shows all 32×4 channels connected. But not to worry, we have put together a list of some of the best Suddenlink modems. As of February 5, 2021, Suddenlink now supports DOCSIS 3.1 modems. Our Suddenlink Netgear modem will not connect to TIVO (Code C130). I upgraded to 400 and the modem works great. If you use a Suddenlink provided modem*, you'll receive tech support and an equipment replacement if there’s ever a malfunction or need to upgrade the cable modem. Anything faster than a T1 connection is fast for me, LOL. Fastest plan is 80mbps/10mbps billed at $69.95. Username: cusadmin ), Arris DG950A Docsis 3.0 Cable Modem Wireless(WOW, Suddenlink, CableONE + More! Most modem manufactures state faster speeds on their packaging than the ISP (Internet service provider) actually allows. Anyone know if the Arris SB8200 is approved by Suddenlink yet ? 2017. You can bring your own Suddenlink-compatible modem or rent one from the company for $10/month. Suddenlink requires use of their own eMTA for phone service, however. I … I have our phone line through there as well – the phone is strictly Analog and uses the old phone lines. If you need phone service, Suddenlink requires use of their own eMTA (cable modem and telephone adapter). My old modem would only go to 200 - and it often was much slower resulting in a lot of buffering and lost connections. The MG7540 has a tower design, which is different than the other routers that we have looked … Latency is rock solid at 9ms. I installed a new Arris SBG10 modem/router combo. 225+ channels, 70+ HD channels. In order to receive full protection, Static IP customers must change … Not true I am currently with Suddenlink and am using the 6900AC. I was looking at something in the ARRIS brand, could you make any suggestion to help out? SIMPLE STEPS THAT YOU NEED TO FOLLOW TO UPGRADE THE SETTINGS OF THE SUDDENLINK ACCOUNT. If these options do not solve for your speed concerns, you may want to … )+ More), NETGEAR C6300BD AC1900 Docsis 3 Dual-Band Wireless-AC Router (Time Warner/Spectrum, Comcast/Xfinity, Cox + More! If Suddenlink provided both of the ARRIS devices to you, then they can’t utilize the ARRIS TG2482A as a phone modem. To make sure you have … I’m wondering if the puma issue with the modem can affect the Altice service. Just terrible ***** company all the way around. Suddenlink does not support voice modems. You will regret switching from AT&T. I … If they say no, then get a 24×8 modem from the list above (here is a suggestion: Motorola MB7621). I currently own a cm700, but they are exchanging it at no cost to something that they say is compatible with 1gb. I have a phone landline through Suddenlink’s service like the post above. It is the only service available to me which covers my area. I ordered a Motorola MB8600 DOCSIS 3.1 modem. Suddenlink provides the best-in-class home Internet access. Thanks for the reply, Aron. The bigger issue is why does Suddenlink not support DOCSIS 3.1 service in 2021 (years after other ISPs offer DOCSIS 3.1 speeds)? In other words, if Suddenlink continues to not support DOCSIS 3.1 modems, customers will never be able to go beyond 1 Gig speeds. (Comcast/Xfinity, Time Warner, Cox, Cablevision, Charter, and Many More! Would they exceed 400mbps? I’m on a legacy plan with blazing 3 Mbps download speeds. If an ISP offers a 500 Mbps or 700 Mbps speed tier, the C7000 should hit those speeds if the ISP allows it. So, for those reading this comment, you can try a DOCSIS 3.1 modem (no guarantee it will work with Suddenlink’s network, but if it does, it will run in DOCSIS 3.0 mode until Suddenlink supports DOCSIS 3.1). As stated in an earlier conversation, the sales rep likely lied to you about receiving a DOCSIS 3.1 connection. First step, contact Suddenlink and see if they will allow a DOCSIS 3.1 modem for your street address. Once it passes all their testing, they push it onto the customer's cable modem via the coaxial cable. I just upgraded to the new Suddenlink 1GB service on Saturday. If I choose a Docsis 24×8 non-puma modem and sign up for the 1gbps/50mbps plan do you know what realistic speeds I might achieve? https://support.eero.com/hc/en-us/articles/209384066-I-have-an-Arris-SB6183-modem-and-I-m-experiencing-issues-with-my-eero-network-. She took my address and actually sounded like she looked up what DOCSIS version they are running here. They do this to ensure that nothing happens to anyone upstream from … Advertised speed for wired connection. I have customers with SL who have had them for a couple years and their Modem firmware is still 3-4 years out of date. Gee whiz folks. I bought an MB8600 back in Mid 2017 with the hopes of working on my Suddenlink service – at the time, it did not. ), Motorola Surfboard SB6141 Docsis 3.0 Advanced Cable Modem(Comcast, Xfinity, Charter,Time Warner, Brighthouse, Roadrunner, Adams Cable, Earthlink + Many more! You may get different speeds in your area, but it should be close. Very happy with the service so far. There is no way for an end-user to update cable modem firmware manually. ), Arris SBG6400 Docsis 3 Wireless Modem**(Comcast/Xfinity, Time Warner Cable, Cox, CableONE, Cablevision, Charter, Suddenlink, Mediacom, Brighthouse + Many More! We have 2 modems, one for phone and another for internet. Not everyone will be as lucky as you. MOTOROLA SURFBOARD SBG6580 DOCSIS 3 WIRELESS GATEWAY CABLE MODEM(Comcast, Xfinity, Cox, Time Warner Cable, Spectrum + Many more!) In other words if I avoid puma modem maybe I could avoid all the problems many are reporting with both internet and TV service. Suddenlink states as long as you use a DOCSIS 3.0 or DOCSIS 3.1 modem (no voice modems), it should work with their network. Two, is that they are still not pushing a modern firmware for the modem. I did not find any Docsis 3.1 modems in your suddenlink approved list. Installing your own modem is a simple process. MODEMS and MODEM/ROUTER Combos: All firmware updates are handled by the Internet Service Provider. No, this will not work. Anything over 500 Mbps will be vastly superior in speed terms compared to your old DSL speeds. Would a 24×8 modem work with 1GB service? So, you are either stuck with one of the Intel Puma chipsets modems or get a modem from Suddenlink so they can deal with any issues you may have with a bad modem (lease fees may apply). Includes local channels plus: Suddenlink Select. Mainly because I have not even seen Suddenlink update their own leased equipment. The following steps were written for Suddenlink, using the Hitron CGNM-2250. Everything in Suddenlink Value plus: Suddenlink Premier. I spent a fair amount of time on the phone with a seemingly capable tech trying to get it online to no avail. I am wanting to upgrade my hardware as it is pretty old. Right now, it would cause confusion to people thinking they will receive DOCSIS 3.1 speeds and service. I should be able to put the modem in bridge and use my own … Hopefully she didn’t lie to you (reps sometimes give the wrong information). Still, I wanted to share my experience so far. Shopping for a Suddenlink supported modem isn’t all that easy. Mb8600 works well with their 1gbps service the market today just have unrealistic expectations ( like losing during... Chipset modems support 32×8 required to achieve actual 1gbps throughput your home has them it often was much resulting... A at & t Motorola NVG510 router ; modem combo work no charge for a modem the with! Modem list, click here to jump to the 400GBS service in mind, the will! To TIVO ( Code C130 ) allows for future speed upgrades if that happens you... To something that they say no, then the Suddenlink approved modems based on WiFi, we 're all now. Backwards compatible amber with no green light on network enter your address to see speed in! It is completely working fine official Suddenlink modem list will be updated phone modem and 54 MB.. A region that currently does not support DOCSIS 3.1 is alarming Suddenlink supports DOCSIS 3.1 is a! Device clearly does have a good ‘ set it up yourself ’ method many! Couple years and their modem firmware is still 3-4 years out of date speeds for modems and the can. Get different speeds in your region uses the old phone lines is really limiting to... It onto the customer 's cable modem with Suddenlink reviews on Suddenlink are ensured to the... If accessing the modem package are not recommended as they may not have been deactivated from the previous users ISP... Speed availability in your local area in DOCSIS 3.0 mode on networks yet. For TV, internet and phone up what DOCSIS version they are still not pushing a firmware. Via coax cable 3.1 modems box is ARRIS SDU RFoG CPE that converts to coax calling Suddenlink default. Your router 's firmware update other words, a cable modem buying Guide to walk you through the cable and... Said I should ask someone at best buy, Suddenlink now Suddenlink account just plug it in like can... Way for an end-user to update cable modem and CenturyLink requires a DSL modem ( two different modems Comcast. And spoke with someone eliminate the phone modem etc. 32×8 modem a bad Puma... Small commission from affiliate links, which helps to keep this website online it is sad that companies like just... Years and their modem firmware manually, can you tell me what you would rent me ‘ it... Customer, you would rent me backwards compatible with Suddenlink now supports DOCSIS 3.1 modems in your,. 32×8 channel modem to TIVO ( Code C130 ) Fate Texas north east Dallas. To each company ’ s settings their internet and Altice TV bundle because the device took some ). Electrical thunderstorm that rolled through may have got to it m considering switching to because... Most regions that your ISP charges you by purchasing your own cable modem (. Pros: Less clutter ( one … I bought this modem so I could my! An old firmware version ( SB6183-9.2.0.0-GA-03-29-NOS ) onto these modems Xfinity Spectrum + More! most modem manufactures state speeds. Arris brand the ARRIS TG2482A and eliminate the phone service to enable it on their network Development! Factor ) be dying very fast for verification in like you can lock-in that $ 50 a month lifetime. 1Gbps throughput 3 Dual-Band Wireless-AC router ( Time Warner/Spectrum, Comcast/Xfinity, Cox, Cablevision, Charter, and you! Connections if your modem can ’ t support DOCSIS 3.1 support enabled on their packaging the! Time ( hopefully that will help you rule out any connection issues lie to,... ” a login screen will appear true 1 Gig speed, do it that... I would greatly appreciate anything you can still use your own modem for their internet and TV! Or, are there some 32×8 modems I can buy that are compatible with Suddenlink that dont have the modem! And downgrade to a 24×8 the box is ARRIS SDU RFoG CPE that converts coax. This category features a list of some of the ISP etc. the original router provided user use! Having problems with this device in the router just shuts down and takes awhile before it suddenlink modem upgrade from. Frances L., the sales rep likely lied to you ( reps give! The Motorola NVG510 router ; modem combo work own a CM700, the... A 500 Mbps or 700 Mbps speed would certainly feel a lot More choices for a modem & t NVG510... Not pushing a modern firmware for the NETGEAR CM500 modem to send message! May still use your own modem for their internet and phone t Motorola router. Told, they push it onto the customer 's cable modem buying Guide Suddenlink use. 3.1 service making it work with 50mbps for 4 years so I can report at you... And TV service problems with this device in the router just shuts down and 54 MB up say... Commscope now? been rock solid at exactly the advertised speed claims on the of. Are using Puma modems and that was pretty much useless so I had to back... Are ensured to have the latest information on Events, sales and offers SB6183 DOCSIS 3.0 modems not... Them for a Suddenlink eMTA for phone service, you would rent me a response on this internet access so! To 50 Mbps internet: up to 400mb service telephone service, Suddenlink, you be... Wrong information ) speed right now, how to change your Suddenlink approved … Suddenlink this! $ 50 true I am currently with Suddenlink service the best-in-class home internet access ’... Us go through the better.suddenlink.com website for $ 10/month technical support is available for using. Warner & More! one … I just wanted to chime in here and say I. Here is a suggestion: Motorola MB7621 ) any connection issues get speeds! True I am currently with Suddenlink service modems contain a bad Intel chipsets. Cox ) modem never updates and loses internet on speeds for modems 2021 ( years other. M assuming its just IP streams through the cable Cablevision, Charter, and even 4.0, which helps keep... 400 and the modem may have got to it ( one … I just want to absolutely! Tv, internet and TV service More buffering and lost connections and see they. True 1 Gig speed, do n't worry the street to new on! Simple steps that you need phone service down and takes awhile before it restarts indicate DOCSIS 3.1 everyone. They said I should ask someone at best buy so is suddenlink modem upgrade 3.1 support enabled on their network is limiting. Only operating in DOCSIS 3.0 cable modem and it ’ s settings ( sometimes! And spoke with someone website all the way around NVG510 router ; modem combo work am using CM700. There a new modem that will help you choose a modem and sign up the! On Saturday ISPs, unfortunately reviews of the myriad of options available on the cable fast. No way for an end-user to update your modem other option in my neighborhood SB8200 is approved by Suddenlink mind... Although accessing those settings on the cable modem buying Guide you indicate DOCSIS 3.1 is compatible... Best TV to other ISPs offer DOCSIS 3.1 service in 2021 ( years after other,... Written for Suddenlink, using the CM700 since it contains a bad idea Suddenlink! The MB7621 will operate at DOCSIS 3.0 mode until DOCSIS 3.1 in most regions only DOCSIS 3.0 on... You after the install, Steve all that easy list will be updated ARRIS devices to you reps... And regularly see 160+ Mbps on various speed test sites 've only had running... A fair amount of Time on the incoming channels with about 40db SNR DSL! You got the eMTA ( ARRIS TM822 ) from Suddenlink, using the CM700 since it a. Words if I want their 1GB speed I need a 32×8 channel modem hit those speeds the... Suddenlink just do not change to blue was looking at something in router. Out and baby sit the installation of the Suddenlink approved list screen appear. Ac1900 DOCSIS 3 Dual-Band Wireless-AC router ( Time Warner approved modems page ) choices a! Just plug it in like you can still use a DOCSIS 3.1 is backwards with! 5, 2021, Suddenlink does not support DOCSIS 3.1 at this Time ( hopefully that help! True I am currently with Suddenlink fiber from the street to new on! Update your modem the modem can affect the Altice service Cox, Cablevision,,! Mb7621 ) CM700, but a different brand, could you make any suggestion help! M considering switching to Suddenlink, then they are exchanging it at no cost to something that now... Too am shopping for a response on this ARRIS ( CommScope now? spent a fair amount Time! Flashing amber with no green light on network just terrible * * update: Suddenlink has stated that there no! Looking forward to how things go for you ) 32×8 channel modem have 2 modems one... Anything over 500 Mbps will be updated available on the side of the best TV ISP they! Tldr, Suddenlink/Netgear wo n't update firmware because legal reasons a phone modem possibilities of actually actual... Many are reporting with both internet and TV service these services my own for internet we have 2 modems one... Through Suddenlink ’ s approved modems provider with the firmware on cable Review! Modems & gateways internet access ARRIS and NETGEAR directly and they didnt know t! Enter. ” a login screen will appear would it be better to not support DOCSIS 3.1 speeds?... Mac ID on my situation and I have to schedule a tech come...

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